Server & PC Support

Fully outsourced remote IT helpdesk, virtual IT department

Here at Call Flow we understand the real reliance companies have on their IT systems and understand that although every company requires a different type of support, they all require the same outstanding level of service.

Call Flow are experts in providing IT support for any sized company, from small 1 – 2 man outfits through to large enterprise companies with upwards of 100+ employees and devices.

By outsourcing the management of your IT systems to Call Flow, we can provide your business with its own virtual IT team. We’ll soon have your problems resolved and often without the need for an engineer to come to site.

Combining all aspects of Call Flow’s IT expertise to deliver cost effective and tailored solutions, we are able to offer support to a vast expanse of technologies. At Call Flow we provide the following services to meet the common demand from customers -

  • Remote PC Support
    Whether a user has an issue finding a file, or their computer simply won’t turn on, Call Flow’s Microsoft and Apple trained helpdesk staff are on hand to provide assistance
  • Full Windows Server Support
    Including full patch management, system performance monitoring, service monitoring, application support as well as a full administration service
  • Windows Small Business Server Support
    Ideal for Small businesses up to approx. 20 users but with the same level of service as the larger sized networks
  • Specialists in Terminal Services
    Ideal for users working from multiple locations, wanting to share multiple IT resources
  • Virtualisation
    Using the latest in virtual technologies, save on physical hardware expense by virtualising non-critical servers
  • High Speed LAN and WAN links
    Whether you are looking to install a structured network link within a single office, or if you are looking at linking multiple offices together, combining elements of all Call Flow’s core technologies can make this process as simple as plugging in two cables